Michael F
LA HONDA, CA | 2016 GMC 2500HD SierraSeptember 1, 2025
Bad communication as to when you are starting and finishing the work on my truck
Response from Putnam Chevrolet
September 1, 2025It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Eddie L
REDWOOD CITY, CA | 2023 Chevrolet TahoeAugust 25, 2025
Just an overall good experience. Car was delivered when promised and all items were fixed to my satisfaction. It was good to see my former Audi service advisor (Mark Martinez) managing the service area at Putnam Chevrolet.
Response from Putnam Chevrolet
August 25, 2025We want all our clients to have a comfortable and stress-free experience with us!
Linda S
HILLSBOROUGH, CA | 2019 Chevrolet EquinoxAugust 20, 2025
Efficient and friendly check in. All requested services completed. Provided Uber ride to and from home.
Response from Putnam Chevrolet
August 20, 2025We're pleased to know we have been able to exceed your expectations and really help you out!
Lino S
DALY CITY, CA | 2017 GMC YukonAugust 19, 2025
Very professional service like always. Thank you Jose!
Response from Putnam Chevrolet
August 19, 2025We're pleased to know we have been able to exceed your expectations and really help you out!
Gene G
SAN FRANCISCO, CA | 1996 Chevrolet CapriceAugust 15, 2025
We got right in & were well cared for by Jacob Barnes, our Service Advisor. He did a great job!!! The mechanical work was smooth, efficient & timely. We appreciate the excellent job!
Response from Putnam Chevrolet
August 18, 2025We want all our clients to have a comfortable and stress-free experience with us!
Bivian B
SAN MATEO, CA | 2021 Chevrolet SuburbanJuly 25, 2025
Frank was really helpful and attentive . Work time was short
Response from Putnam Chevrolet
July 25, 2025We're pleased to know we have been able to exceed your expectations and really help you out!
Richard K
REDWOOD CITY, CA | 2017 GMC Yukon XLJuly 23, 2025
Frank did a great job servicing my car and taking care of some body work for me.
Response from Putnam Chevrolet
July 23, 2025We're pleased to know we have been able to exceed your expectations and really help you out!
Rick S
SAN MATEO, CA | 2018 GMC AcadiaJuly 17, 2025
Jose and staff always do a great job
Response from Putnam Chevrolet
July 21, 2025We're pleased to know we have been able to exceed your expectations and really help you out!
David L
SAN BRUNO, CA | 2019 Chevrolet TraverseJuly 1, 2025
The service tech who helped was very nice and kept me updated on the repairs. However, I was a little disappointed that I was not given/offered a loaner car for my duration of the service. I was also quoted an extremely high out of pocket cost to replace my front headlight (over $900!) and for the replacement of the rear rotors and brakes. (Again over 900!) This is just absolutely ridiculous pricing and I immediately declined those services. I was really hoping for a more affordable quote. I spent a fraction of the cost elsewhere.
Response from Putnam Chevrolet
July 1, 2025We're glad everything was completed quickly and to your satisfaction!
Michael N
REDWOOD CITY, CA | 2017 GMC TerrainJune 24, 2025
Great customer service as I was helped with what was needed to get my serviced.
Response from Putnam Chevrolet
June 24, 2025We're pleased to know we have been able to exceed your expectations and really help you out!